CONTACT CENTRE · OPEN SOURCE

The promise is
what was said.

Queue policy is not
this person’s grant.

  1. 01
    Agent consentAllow transcription of this contact. Separate allow for QA analysis.
  2. 02
    Caller consentAnnounced, current, purpose-bound. A hold message from last year is not enough.
  3. 03
    Cite the promise“Did we say free returns?” searches the transcript, not the affect strip.
  4. 04
    Either hang-up of consentWithdrawal stops capture. Export and deletion travel with the atom.